Privacy notice

We collect certain data from you to meet mandatory requirements regarding medical notes. There is a legal requirement to keep medical notes for a minimum period. This can vary in length depending on your age and ability to consent but will be for a minimum of 8 years. Your details will be destroyed after this period unless still required as a continuing client.

With your express permission regarding specific situations, we will also communicate with GP's and other health care professionals with the sole purpose of providing you with the best possible care. This will be done via secure email systems with additional password protection to protect your personal data. We also collect data to assist in the administration of our businesses to provide you with an effective service. We would like to use your contact details to assist with the administration of your appointments/changes to scheduled appointments and/or reminders about appointments. To further enhance our service to you, we would like to be able to update you on any information regarding the practice and contact you via email and phone. Our practice management system is compliant with the Data Protection act and GDPR. We take your privacy seriously and will take all reasonable steps to ensure the protection if your data. Please note that your right to be forgotten cannot override the legal requirements to keep medical notes for the mandatory periods. You can request a copy of any data held about you by submitting an Access Request.

"GDPR (General Data Protection Regulation) is the most significant piece of privacy and data protection in twenty years. It takes effect on 25th May 2018 and from that date we are required to ensure that we gain a new data protection and privacy consent from all clients. In it (amongst other things) we confirm what information we hold about you and how we are permitted to use it."